CONDITIONS OF USE
ACCEPTANCE OF TERMS Your access to and use of www.tchau.co.uk, (“The Website”) which is owned and operated by Coinadrink Limited t/a Tchau (hereinafter referred to as Tchau) or any other affiliated site that is run by or linking to Tchau is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By continuing to use the Website to browse or order from Tchau, you fully accept the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions, you must immediately stop using the Website and discontinue purchasing from Tchau in any form. The site and users: We also reserve the right to control users and orders of this website. We may cancel and/or change accounts without warning following unacceptable use of Tchau.co.uk. We also reserve the right to cancel orders without warning. Returns are accepted under certain conditions; please contact Tchau to find out more as some restriction apply to food items. When using Paypal Express Checkout, they will pass your personal data to our systems to facilitate the transaction, this involves creating an account on our system with these details. Please see Paypal Privacy Policies and Tchau Privacy Policies. You can request to remove the account details by contacting us at email@example.com Details relevant to any orders will be retained for order tracking, invoicing and VAT purposes. Delivery: For Next Day Delivery (UK Mainland Only) all orders must be made before 2.30pm Mon – Thur. All orders placed before 2pm Friday will be delivered Monday, after 2pm will be delivered Tuesday. Please see the shipping page for full details. f an order is considered to large, bulky or heavy for Royal Mail services we reserve the right to use our courier service instead to reduce our costs. Product Images and Descriptions: We reserve the right to change the website and products at any time. Including design, functionality, prices and images. Images are for guide purposes only, in some cases colours may differ – check with us if you require a particular requirement – if the item you are sent does differ from the image or description and you are not happy with the item you will be offered a full refund or replacement as long as the item is unused and undamaged. Product Sell By Dates / Best Before Dates: We always try to ensure our products are sent out with the best dates possible, if you requirement requires longer dates or you would like to know the dates prior to ordering please call our customer service team. Ownership All goods purchased from the Website remain the property of Tchau until paid for in full and cleared. Coupons: Coupons can be withdrawn without notice by Tchau at anytime. Faulty/Missing Goods: If an item is faulty or incorrect, either a replacement or full refund will be offered – Please report problems within 24 hours. If any items are missing from your order please contact us within 24 hours of delivery in order for us to rectify the situation. The Distance Selling Regulations enable you to cancel in writing, by fax or by email, please use the Contact Us Page. Items are to be returned at your cost unless they are faulty or not as described on our site. Cancelling your order Your right to cancel an order starts the moment you place your order and doesn’t end until seven working days from the day after you receive your goods. Equipment The Lessor shall not be liable for any damages caused by the Equipment, the bottles, servicing of the Equipment or other performance under this Agreement. The sole and exclusive remedy for any breach of condition or warranty express or implied statutory or otherwise including liability for negligence on the part of the Lessor shall be limited to the repair or replacement of any defective Equipment or other items supplied and shall in no event include any liability for incidental or consequential loss or damage. Nothing herein however shall be deemed to restrict or exclude any liability of the Lessor for death or personal injury resulting from its negligence. Errors & Omissions Errors and Omissions Excepted (E+OE) – If Tchau identify an incorrectly advertised price before or after an order is accepted, Tchau reserve the right not to accept or process the order using the incorrect price. Tchau will always endeavour to display correct and accurate pricing and discounts. Prices are subject to change without notice. Consumer Rights None of these Terms and Conditions affects your statutory consumer rights.
Any descriptions and images are purely for description and informational purposes. We will not be held liable for any changes to ingredients from our suppliers who are solely responsible for the contents of their product. We recommend checking the ingredients for any changes before consumption.